Q1: Can you share a case where your panels helped a client achieve a specific acoustic target (e.g., a certain RT60 reduction)?
A1: We have cases where clients reported achieving recommended reverberation times for spaces like open-plan offices or classrooms after installation. We can share anonymized summaries describing the initial challenge, our solution, and the client's reported outcome.
Q2: Have you helped a client win a design award or achieve a sustainability certification like LEED?
A2: Our products have been specified in award-winning interior projects and have contributed to LEED certification points for recycled content and low-emitting materials. We can provide generic statements and documentation to support such applications.
Q3: What is a typical client's ROI or feedback regarding improved occupant comfort?
A3: Clients frequently report significant subjective improvements in speech clarity, reduced fatigue, and enhanced privacy in open offices. This is often cited as a key return on investment for improving workforce productivity and satisfaction.
Q4: How long from initial contact to completed installation is a typical mid-sized project?
A4: For a ~500 panel project: allow 1-2 weeks for sampling and approval, 7-14 days for production, and 4-5 weeks for sea freight and clearance. Total timeline from order to site is typically 8-10 weeks with good planning. Expedited air freight can reduce this.
Q5: If a past client had a tight deadline, how did you meet it?
A5: We have prioritized production slots and utilized expedited air freight for urgent projects. This requires clear communication upfront and may involve additional costs. Our standard 7-14 day lead time itself is already a competitive advantage for planning.
